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This guide line has been designed to make it easy for you to arrange trouble-free motoring at great rates for clients visiting the Kingdom of Thailand.
Baby seats suitable for children six months to three years are available at all locations, but they should be pre-booked at the time of reservation. The seats will be charged at Baht 100 per day to a maximum of Baht 1,500 per month per rental. Baby capsules for infants under six months are not available.
Baby Strollers are available at all locations, but they should be pre-booked at the time of reservation. The strollers will be charged at Bah 100 per day to a maximum of Baht 1,500 per month per rental.
Portable GPS Navigators
The Nuvi Portable GPS Navigators are available at Bangkok location and should be pre-booked at the time of reservation. The Navigator will be charged at Baht 200 per day to a maximum of Baht 3,000 per month per rental.
Super LDW To reduce the excess of 4,000 or 10,000 Baht to nil
Super LDW will be available at Baht 200 per day to a maximum of Baht 3,000 per month per rental for car group CPMR, EBAR, ECAR, CCAR, FCAR, FFAR Super LDW will be available at Baht 500 per day to a maximum of Baht 10,000 per month per rental for car group IDAH.
|Additional Drivers Policy:||There have unlimited additional drivers and no extra charges for additional drivers, however, the additional driver's name must be provided on time of rental otherwise no insurance coverage. Additional Drivers are required to be at least 21 years of age and must show a valid driving license at time of rental.|
|After Hours:||After hours Pick up and Return are available for all confirmed reservations both on airport and off-airport locations with no additional charges. Definite Pick up and Return time must be provided at the time of reservation.|
|Age requirements:||Drivers are required to be at least 21 years of age, and there are no age surcharges or maximum age limitations. All renters must have a valid driving license.|
|Airport Procedure:||Thai Rent A Car guarantee to meet all reserved reservations of scheduled incoming and departing flights. No additional fees for renters picking up or returning cars at the airports, except airport car parking fee.|
|Authorized Driving Areas:||Thai Rent A Car permits renters to drive the vehicle only within the Kingdom of Thailand and all vehicles are not permitted to leave the Kingdom of Thailand. No cross border travel allowed. No International one-way rentals are permitted. Failure to comply with this requirement will void all insurance coverage. In addition the vehicle can be taken on a ferry to the island of the Kingdom of Thailand.|
|Auxiliary Equipment:||Trailers, boats, disabled equipment and chains cannot be attached to a Thai Rent A Car vehicle except when provided by Thai Rent A Car.|
|Cash Rentals and Deposit:||Cash rentals not accepted and No Cash deposit allowed.|
|Compulsory insurance coverage and Loss Damage Waiver (LDW):||
Thai Rent A Car rental car has include compulsory insurance
coverage requires by law and each of their own insurance
coverage with Loss Damage Waiver (LDW) which will have
deductable of THB 4,000 and benefits as follow
1. Damage to the car or any part of the car in case of collision
2. Windshields and windows from collision and broken from a person
3. Rear view mirror from collision and theft
4. Every part under insurance policy
5. Antenna broken from collision and lost from theft
6. Tires involved in collision
7. Damage cause from collision
Credit card must be supplied at time of vehicle pick up in the
main renter's name only.
The renter's name must match the name on the card and the signature on the back of the card must match the name imprinted on the card. Credit cards honoured in Thailand are American Express, MasterCard and Visa.
|Currency Conversion:||The exchange rates of paying in full or balance on arrival will be calculated on the vehicle pick up date. The currency conversion website www.oanda.com will be referenced.|
|Debit Cards:||Debit cards not accepted.|
|Delivery & Collection:||
No additional fees for Delivery and Collection the rental cars
at the airports.
Delivery and Collection from hotels are on request and for free if within city limits of the station concerned. Free delivery and pick up within 15 kilometers of all locations. Otherwise, the charge of 300 Baht per way and 500 Baht per rental for Delivery & Collection will be applied.
|Deposit amount:||20,000 THB for vehicles group CPMR, EBAR, ECAR, CCAR and 40,000 for vehicles group IDAH, FCAR, FFAR|
|Deposit:||This amount will be released in full on return of the vehicle providing it has a full fuel tank, and there is no damage or loss to the vehicle. This bond will be taken on arrival by preauthorizing any of the following major international credit cards: American Express, Visa, MasterCard. Cash or travellers check will also be accepted as a bond deposit from non Thai residents.|
|Excess/Deductible: (Non-tax Charge)||The car is fully insured in case of non recoverable damaged the excess of 4,280 Baht applied for vehicles group CPMR, EBAR, ECAR, CCAR, FCAR, FFAR and 10,700 Baht for vehicles group IDAH|
|Free sale policy:||48 hours prior to vehicle pick up on ECAR, CCAR|
|Free sale vehicle groups:||ECAR, CCAR|
|Fuel Policies / Charges:||All rental vehicles are supplied with a full tank of fuel. Fuel not pre-purchased and will be charged for amount of fuel missing at the end of rental. The amount charge of fuel missing will be based on a market competitive price and the car model rented.|
|Grace period:||59 mins|
|In An Emergency Call:||
Upon calling, professional emergency specialists will ensure
appropriate assistance is arranged by the quickest means to meet
the customer's requirements. Thai, English speakers are
available 24 hours per day.
Please note that puncture repairs, lock outs, and out of fuel calls will be charged to the renter at the time of service.
What insurances are available and the excess amounts.
Motor Vehicle Insurance has partnered with Falcon Insurance to
provide insurance protection.
Inclusive daily rental rates include vehicle insurance and third party liability, including property cover, and Loss Damage Waiver (LDW). Please note that an excess applies to all rentals. If a customer is involved in an accident that cannot be recovered from a third party or there is a loss, they will need to pay a Baht 4,280 excess. Insurance coverage in subject to the terms and conditions of the rental agreement, but follows generally accepted international standards. Detailed below are the coverages of international standard Insurance Protection available in Thailand from
Compulsory Third Party (CTP) Insurance-Included in all Rates
The Road Protection Act provides limited injury and death cover to anyone injured or killed in an accident. All parties are covered up to Baht 2,000,000 Baht per person, except the driver of the vehicle, who (if at fault) is limited to Baht 200,000
Loss Damage Waiver (LDW) - Included in Net Rates
CDW provides comprehensive coverage to the renter for own vehicle damage, as well as liability protection against third party injury, death or vehicle and property damage. Liability for bodily injury or death of any third person, including passengers, caused by accident is covered up to Baht 2 million per person or not exceeding Baht 10 million per accident. All claims shall be determined by the courts in the Kingdom of Thailand.
This coverage limits the renters responsibility to a maximum of Baht 4,280 in the event of loss or damage to the rented vehicle where recovery cannot be made from a third party, subject to the renters compliance with the Rental Agreement. In other words, the maximum exposure that a renter will have in the event of non-recoverable loss or damage is Baht 4,280, providing the Details of Use Restrictions at Item of the Rental Agreement are not contravened. If Use Restrictions are contravened, the LDW is void.
|Maximum rental period:||No maximum rental limitations|
|Minimum rental period:||Minimum rental period is one day that is calculated as a 24 hour period from the time the vehicle is picked up. Any rental of less than 24 hours will be charged a full day's rate.|
|No Show and Cancellation Policy:||
if cancelled up to 24 hours prior to vehicle pick up, no
cancellation fee will be charged.
if cancelled later or in case of No-Show, cancellation fee equal to 50% of the full cost will be charged.
|On Request Process and timescales:||All vehicle groups CPMR, EBAR, ECAR, CCAR, FCAR, IDAH and FFAR are on request. Up to 24 hours prior to vehicle pick up on ECAR and CCAR cars, Car availability cannot be guaranteed.|
|One way rentals:||One-way rentals is available between all Thai Rent A Car locations in Thailand. No one-way fee for rentals of 5 days or more, otherwise the price of one-way fee will be charged depend on the location. Rentals that are returned within the same city area are free of charge.|
08.30 a.m. to 06.30 p.m. (Location hrs), We meet all
reservations and flight schedules (24 hrs 7 days per week, no
close out days)
Emergency number stand by 24 hrs.
|Out of hours policy:||Thai Rent A Car will service all confirmed reservations from airport locations. Vehicles must be picked up or returned within office hours unless prior arrangements have been made with the appropriate office. Our free delivery and pickup service to other than airports also only operates during hours.|
|Payment policy for additional days etc:||Any extension of rental must be paid at local rates.|
|Rental Extension:||Should a renter wish to extend the rental, then it is recommended that such a request be made at the renting office as soon as possible so that every effort can be made to accommodate the request. Any extension of rental must be paid at local rates to the nearest location prior to the extended rental period commencing.|
|Rental Qualifications and Requirements:||
Rental Qualifications are as follows:-
* The renter must have a valid driving license.
* The renter must meet the minimum/maximum age requirements
Rental Requirements are as follows:-
* Valid Driving License
* Valid Credit
* Deposit amount from customer's credit card as a security deposit
|Return of Vehicle:||The return of a vehicle prior to the nominated date does not entitle the renter to any refund on the unused portion of the originally agreed rental cost. In extenuating circumstances we will consider refunds for more than three days upon written request.|
|Super Loss Damage Waiver (SLDW):||In case of the renter choose to buy Super Loss Damage Waiver (SLDW) Insurance coverage will include each of their own insurance coverage with Loss Damage Waiver (LDW) but renter NO responsible for deductable require by insurance policy (Please contact agent for special rate of SLDW)|
|Surcharges if applicable and who pays:||Renter|
|Touring Maps and Street Directories:||Quality touring maps of Thailand, point to point strip maps and street directories are available free of charge to customers at the time of rental. Our staff will also assist with explaining the best routes for the customers travel plans.|
|Type of damage that SLDW DO NOT cover:||
1. Any part that does not damage from collision such as sound
system, floor mat and carpet, cigarette lighter, sun screen, lid
and cup holder, seat, handle, tint, hub caps, spare tire and
2. Any options such as Baby seat, Baby stroller or GPS (Damage fee can be found at the back of car inspection sheet)
3. Document that belong to the car such as registration plate, registration sticker expiry, insurance document, warranty book, smart card, plastic bag in front compartment (Damage fee can be found at the back of car inspection sheet)
4. Damage any key of the car (Damage fee can be found at the back of car inspection sheet)
5. Improper usage of the car such as towing another car or drive the car through water
6. Undesirable stain or smell such as vomit, cigarette smell
7. Any law violation such as speeding ticket
8. Breaking any contract that has the fee or service charge such as locksmith or late fee
9. Any bill that was paid by customer without consent from TRAC such as tire puncture fee or automobile bill
10. Ay tire which was damage until not usable and not involve in collision such as run on flat tire or crash
*Renter need to process all the procedure as instruct by law. We reserved the right to judge what is included or change conditions without prior notice
|Tyre damage policy:||Customer will be responsible for cost of tyres involved in collision|
|Vehicle Type:||All rentals are subject to the terms and conditions on the rental agreement. Only vehicle categories as opposed to model types can be confirmed at the time of booking.|
|Windscreen Damage policy:||Customer charge 4,280 Baht per damage|
|Young drivers policy||Not under 21 years old|
|** Remark : Price subject to 7% VAT & subject to change without prior notice|
|Coverage||Limit of Liability|
|1. Third Party Liability|
|Bodily Injury (per person)||2,000,000||1,000,000||1,000,000|
|Bodily Injury (per accident)||10,000,000||10,000,000||10,000,000|
2. Full Comprehensive
Own Damage Cover up to Sum Insured, caused by :
|Theft (including theft of accessories from vehicle)||Covered||Covered||Covered|
|Theft (including theft by employee)||Covered||Covered||Covered|
|Collision or overturning||Covered||Covered||Covered|
|Riot, strike, malicious act, and other perils||Covered||Covered||Covered|
|3. Extended Cover|
|Personal Accident Insurance||1 driver and 6 passengers (max)||1 driver & 11 passengers (max)||1 driver & 2 passengers (max)|
|Driver and passengers (per person)||200,000||100000||100000|
|Driver and passengers (per person)||200,000||100,000||100,000|
|Bail Bond (each accident)||200,000||200,000||200,000|
* 4-door pick-ups are classified as sedans but only when passengers are seated within the cab.
* N.B. This document should be read in conjunction with the Terms and Conditions of the appropriate Insurance Policy.